How can we help?

Here we have gathered answers to the most important and popular questions related to flights.
Top questions About the serviceTicket and check‑inTechnical info

Top questions

I didn’t receive my ticket. What should I do?
I want to return or exchange my ticket. How do I do that?
I made a mistake in my details when booking. How do I correct it?

About the service

How Aviasales works
How our service works
How do I find a ticket including baggage?

Ticket and check‑in

How do I buy a child ticket?
What do I need to do to bring my pet with me?
How early should I arrive at the airport?
How do I check in for my flight online?
How do I add baggage?
How do I buy a child ticket?

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